Refund and Returns Policy

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Effective Date: January 3, 2025

Introduction
- Clear explanation of MyPariz.com’s commitment to customer satisfaction.
- The conditions under which returns or refunds are applicable.
Return Eligibility
- Timeframe for returns (e.g., 30 days from purchase).
- Condition of items (unused, undamaged, with original packaging).
- Non-returnable items (e.g., perishable goods or clearance items).
Return Process
- Steps for initiating a return (contacting customer service, providing proof of purchase).
- Instructions for packaging and shipping the returned item.
- Responsibility for return shipping costs.
Refunds
- Refund processing time (e.g., 5-7 business days).
- Refunds issued to the original payment method.
- How to request a refund if an item is defective or damaged.
Exchanges
- Information on exchanges for defective or wrong items.
- How to request an exchange and any applicable shipping fees.
Cancellations
- Guidelines for canceling orders before they are processed or shipped.
- Impact of cancellations on refunds.
Exceptions
- Specific conditions under which returns and refunds may not be processed.
- Non-refundable charges, such as shipping fees.
Customer Support
- Contact information for any return or refund-related inquiries.
- How to reach support (Email: info@mypariz.com, Phone: (661) 256-6897).